It's National Coming Out Day! As proud supporters of the Tennessee Equality Project, we offer a few do's and dont's on LGBT inclusivity based on interviews with our LGBT friends:
Read MoreA strong narrator is a key component of a compelling story. As strategic storytellers, we must consistently examine our brand's narrators. Narrators give your story emotion, and have significant power over the direction of your brand - shaping the customer's perception and the feedback your brand receives. A poor narrator can lead to misrepresentation and understanding gaps both internally and externally.
Read MoreIndividuals must have great ideas. Groups must be on board and not allow negative emotions to derail the innovation process. An organization's structure and strategy must support risk-taking and new initiatives, rather than be bound to routine, consistent outputs. Industries must be shown the utility and value for a new disruption in order to abandon the status quo. Innovations must be presented to society in acceptable terms that are in line with norms and values.
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